Annual Regulatory Survey of BCBSNM Provider Directories

Blue Cross Blue Shield of New Mexico (BCBSNM) conducts an annual regulatory survey of the BCBSNM Provider Directories to support member access to current and complete provider information. This survey not only makes certain that our directories are accurate for members and potential members, but also that we are compliant with regulatory requirements. The survey will be conducted beginning in July 2023 by phone should take less than 5 minutes to complete. Survey questions are focused on specific directory listings and will be conducted by a vendor partner (ImageNet) who will identify themselves as calling on behalf of BCBSNM. Thank you in advance for taking a few minutes to respond to our questions when we call.