We announced new mailing addresses in September for faster claims processing and responses. If you haven’t yet updated your records, make note of the addresses below for paper claims.
Please only submit paper claims if necessary. Electronic claim submission is preferred. See our Submitting Claims page for more information.
Group, Individual and Family, and HMO plan claims
Blue Cross and Blue Shield of New Mexico
P.O. Box 660058
Dallas, TX 75266-0058
Forms updated with the new address are available to download, including the Claim Review, Corrected Claim, Additional Information and Requests for Recommended Clinical Review forms.
Indian Health Service claims
IHS/PRC FI
P.O. Box 650267
Dallas, TX 75265-0267
Blue Cross Community Centennial℠ claims and appeals
- Claims: BCBSNM, P.O. Box 650712 Dallas, TX 75265-0712
- Appeals: BCBSNM, P.O. Box 660717 Dallas, TX 75266-0717
Dental claims
BCBSNM
PO Box 660247
Dallas, TX 75266-0247
For Blue Cross Medicare Advantage℠ addresses and contact information, see our contacts list.
Mail sent to our previous P.O. Boxes will be forwarded to the new addresses while we transition.