¿Qué es una emergencia?
What do you do if your clutch player breaks an arm in the big game? Or you slice your finger chopping veggies? Or have stomach cramps after last night's sushi? Often, the choice is clear. If you have signs of a heart attack, it's best to go to the emergency room. But what if you've got a sore throat? Or lower back pain?
Knowing where to go can make a big difference in the cost of your care – especially when you use in-network providers.
Head to the ER
ER doctors and staff are trained to treat serious and life-threatening health issues 24/7, including:
- Chest pain and heart issues
- Dificultad respiratoria
- Sangrado intenso
- Fracturas de huesos
- Dolor intenso
Skip the ER
You have less expensive options when you need non-emergency care for:
- Colds, coughs and flu
- Earache or sinus pain
- Fever and rashes
- Cortes que no necesitan sutura
- Migraines or back pain
24/7 Nurseline: Health Advice When You Need It
Wonder if your heartburn needs an antacid or a trip to the ER? Is your kiddo’s fever 102 degrees? Confused about a health test? Talk with a registered nurse in English or Spanish anytime. Call 1-800-299-0274 .
Know Your Coverage Away from Home
Always carry your member ID card with you, especially when you're traveling. If you have a life- threatening injury or illness when you're traveling, go to the nearest hospital. Tenga en cuenta que si el hospital no forma parte de la red, sus costos pueden ser más altos. If you have questions before getting care,comuníquese con nosotros.