Blue Care Connection® Condition Management Programs

Blue Care Connection Condition Management Programs are designed to help you enhance the care you provide to Blue Cross and Blue Shield of New Mexico (BCBSNM) members with asthma, diabetes, coronary artery disease, congestive heart failure, COPD; and help reduce morbidity and avoid complications associated with these chronic diseases.

Blue Care Connection supports the physician-patient relationship in the following areas:

  • Using techniques to provide information to members with chronic conditions so they become informed, motivated patients who can self-manage; appropriately assess physician support and treatment; and minimize their morbidity, risk, and complications.
  • Summarizing and disseminating current, nationally accepted Recomendaciones de prácticas clínicas.
  • Referring certain high-needs patients to BCBSNM case managers.

How will your patients benefit from Blue Care Connection?

  • Educational resources
  • Telephone reminders
  • Classes and workshops
  • Special monitoring equipment (such as peak flow meters and glucose monitors)
  • Referrals to case management
  • Access to diabetes programs offered by Certified Diabetes Educators in our network (physician referral may be required)
  • Internet-base support through our Web site

Are patients charged for the Blue Care Connection programs?

No. There is no charge to BCBSNM members who are eligible for these programs.

Find information available to members for the following conditions:

For more information about Condition Management Programs, call 1-866-874-0912.

*Blue Care Connection (BCC) se ofrece para la mayoría de los asegurados de BCBSNM; sin embargo, puede que algunos programas y servicios de BCC no estén disponibles para asegurados de coberturas médicas individuales o para grupos que hayan seleccionado a otro proveedor de servicios de salud. Los asegurados pueden verificar si tienen acceso a los programas y servicios de Blue Care Connection si llaman al número de Servicio al Cliente que está en el reverso de la tarjeta del seguro médico, o pueden comunicarse con el administrador de beneficios grupales ofrecidos por el empleador.