31 de agosto de 2020
To help you obtain a Blue Cross and Blue Shield of New Mexico (BCBSNM) patient insurance ID number, we recently implemented a new online tool called Patient ID Finder located in our BCBSNM-branded Payer Spaces section via the Availity Provider Portal.
The Patient ID Finder tool allows you to receive the patient ID number and group number by entering patient-specific data elements. This new and exciting tool is now available for BCBSNM commercial, Federal Employee Program® (FEP®) and on and off-exchange members as of Sept. 2, 2020, making it easier to obtain the patient ID number for your records. Please note the Patient ID Finder tool is currently unavailable for Medicare Advantage.
How do you use the Patient ID Finder via Availity?
Searching online for BCBSNM patient ID number is easy and consists of only four steps:
- Iniciar sesión en Availity
- Select Payer Spaces from the navigation menu
- Select Patient ID Finder from the Applications tab, then complete and submit the request
- Patient ID and group numbers are returned
Note: This tool does not reflect the patient's eligibility or benefits. Refer to the Availity Eligibility and Benefits User Guide for assistance with obtaining real-time eligibility and benefits information via Availity.
Providers not yet registered with Availity can sign up today at Availity , at no charge. For registration assistance call Availity Client Services at 800-282-4548.
Capacitación
BCBSNM is hosting complimentary webinars for you to learn how to utilize the new Patient ID Finder tool. To register for an upcoming session, simply click on your preferred date and time below.
- Sept. 1, 2020 – 8 to 8:30 a.m.
- Sept. 2, 2020 – 2 to 2:30 p.m.
- Sept. 8, 2020 – 9 to 9:30 a.m.
- Sept. 9, 2020 – 1 to 1:30 p.m.
Para Más Información
Watch for the new Patient ID Finder User Guidecoming soon to the Provider Tools section of our website. If you need further assistance or customized training, contact our Provider Education Consultants.
Checking eligibility and/or benefit information and/or the fact that a service has been preauthorized is not a guarantee of payment. Los beneficios se determinarán una vez que se reciba el reclamo y se basarán, entre otras cosas, en la elegibilidad del asegurado y los términos del certificado de asegurado de la cobertura aplicable en la fecha en la que se prestaron los servicios. If you have any questions, call the number on the member's ID card.
Availity es una marca registrada de Availity, LLC, una compañía aparte que opera una red de información de salud para prestar servicios de intercambio de información electrónica a profesionales médicos. Availity presta servicios administrativos a BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. Si tiene alguna pregunta acerca de los productos o servicios ofrecidos por estos proveedores, debe comunicarse con el proveedor directamente.