Verify Multiple Patient's Eligibility and Benefits Coverage via Availity®

15 de diciembre de 2020

Patient eligibility and benefits should be verified before every scheduled appointment. Providers are encouraged to use the Availity Provider Portal or their preferred vendor for eligibility and benefits verification. The Availity Eligibility and Benefits Inquiry offers an Add Multiple Patients feature for providers to check real-time eligibility and coverage details for 2 to 50 patients in the same request. In the Availity Eligibility and Benefits response a Patient Card will appear in the left-side Patient History list, for each patient requested. Patient Cards will be available for interpretation for 24 hours at which time they will auto delete from the Patient History list.

Tips for Using the Add Multiple Patients Option:

  • Enter each patient's information on a separate line.
  • Press Enter on your keyboard to start a new line.
  • Separate each piece of information on each line with a comma.
  • Make sure to enter the information that matches the search option you selected in the Patient Search Option field.

This feature is available for Blue Cross and Blue Shield of New Mexico (BCBSNM) commercial, Federal Employee Program® (FEP®) and on and off-exchange members. Start saving time and streamlining your eligibility and benefits inquiries by utilizing the Add Multiple Patients option. Refer to the Availity Eligibility and Benefits User Guide for step-by-step instructions.

Please note that the Add Multiple Patients feature is currently unavailable for Medicare Advantage members.

Checking eligibility and/or benefit information is not a guarantee of payment. Los beneficios se determinarán una vez que se reciba el reclamo y se basarán, entre otras cosas, en la elegibilidad del asegurado y los términos del certificado de asegurado de la cobertura aplicable en la fecha en la que se prestaron los servicios. If you have any questions, please call the number on the member's ID card.

Availity es una marca registrada de Availity, LLC, una compañía aparte que opera una red de información de salud para prestar servicios de intercambio de información electrónica a profesionales médicos. Availity presta servicios administrativos a BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. Si tiene alguna pregunta acerca de los productos o servicios ofrecidos por estos proveedores, debe comunicarse con el proveedor directamente.