24 de noviembre de 2021
There may be instances when you receive a withdrawn claim notification by mail explaining why the claim was withdrawn. As an alternative to the physical notification, you may also review why a claim was withdrawn via the Availity Claim Status tool response.
The Claim Status tool response includes the status for original, duplicate, adjusted, replacement, and withdrawn claims. Refer to the Custom Status Description field on the results page to review why the claim was withdrawn. After addressing the reason, the claim may be resubmitted electronically to Blue Cross and Blue Shield of New Mexico (BCBSNM) for processing.
For assistance with verifying claim status online, refer to the Claim Status User Guide.
This information is not applicable to Blue Cross Medicare AdvantageSM claims.
Availity es una marca registrada de Availity, LLC, una compañía aparte que opera una red de información de salud para prestar servicios de intercambio de información electrónica a profesionales médicos. Availity presta servicios administrativos a BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. Si tiene alguna pregunta acerca de los productos o servicios ofrecidos por estos proveedores, debe comunicarse con el proveedor directamente.